NEUAGE OPS — Internal

Website Open Projects + Collaboration Guide

Single source of truth for all active web work, Slack workflows, and task ownership.

Kanban Board Sprint View
Blocked
2
Formsite → Zenoti API sync failing
Lead submissions from consultation request form not routing to Zenoti EMR. Salesforce receives OK.
Integration Zenoti
Affiliate sign-up page 404 on mobile
Refersion embed breaks on iOS Safari. Desktop renders correctly. Awaiting theme update.
Affiliate Design
In Progress
5
Franchise location pages — 3 new build-outs
Individual landing pages for each franchise location with unique booking CTAs routing to Zenoti.
Franchise Design
Homepage hero refresh — Q2 seasonal
Update Elementor hero section with new creative, revised CTA copy, and Formsite lead widget.
Design Content
Services page — updated treatment menu
Reflect new service offerings across all 6 locations. Sync with TV_Menu_Board_2026 content.
Content
Blog SEO audit — top 10 pages
Optimize title tags, meta descriptions, and internal linking on high-traffic health content pages.
SEO Content
Affiliate terms embed on /affiliate-sign-up
Embed updated T&C light-mode version. Confirm Refersion handoff on accept.
Affiliate Refersion
In Review
3
Lead form — consultation request redesign
Formsite redesign to match brand standards. All fields mapping to Salesforce confirmed. Awaiting final approval.
Integration Design
Core Web Vitals — LCP / CLS fixes
Elementor image lazy-load config + font preload optimization. PageSpeed Insights target: 85+.
SEO Performance
Footer — updated locations + hours
Add 3 franchise locations to global footer. Include Google Maps links and phone numbers per location.
Content Franchise
To Do
7
Franchise expansion — landing page template
Create reusable Elementor template for future franchise page roll-outs. Includes Formsite + Zenoti booking.
Franchise Design
Patient testimonials section — structured data
Add schema markup (Review + AggregateRating) for SEO rich snippets on services pages.
SEO Schema
Download hub page — team resources
Publish the internal resource/downloads page for staff. Password protected on WordPress.
Content Design
Accessibility audit (WCAG 2.1 AA)
Screen reader + keyboard nav review. Alt tags, contrast ratios, and ARIA across all pages.
Accessibility
Blog — 4 new health content articles
IV therapy, hormone health, weight management, and aesthetic services. Target high-volume local keywords.
Content SEO
Salesforce intake — form field QA
Verify all Formsite fields correctly mapping to Salesforce objects. Test end-to-end with 5 dummy submissions.
Integration Salesforce
Cookie consent banner — HIPAA compliant
Evaluate OneTrust vs Complianz for health data compliance. Implement on all site pages.
Compliance
Done
4
Affiliate T&C document — light theme
Completed NEUAGE affiliate commission terms for embed on sign-up flow.
Affiliate
Team resource / downloads hub (internal HTML)
Internal staff download page for apps, tools, and platform links completed.
Design
Affiliate intake form page
Design intake form for affiliate onboarding with Formsite embed + Refersion routing.
Affiliate
Brand style kit documentation
Color palette, typography, and logo usage documented for web team reference.
Design
Priority Task List For Slack #website-updates
# Task Category Owner Platform Status Due
01 Formsite → Zenoti sync fix
Lead routing broken to EMR
Integration Dev Team Formsite / Zenoti Blocked Overdue
02 Affiliate page — iOS Safari 404
Refersion embed broken on mobile
Affiliate Web Dev WordPress / Refersion Blocked Critical
03 Consultation form redesign — approval
Formsite + Salesforce mapping verified
Design Designer Formsite / Salesforce In Review Apr 25
04 Franchise location pages (x3)
New pages per franchise location
Franchise Web Dev WordPress / Elementor In Progress May 15
05 Core Web Vitals — LCP/CLS fixes
Target PageSpeed 85+ on mobile
SEO Dev Team WordPress In Review Apr 27
06 Homepage hero — Q2 seasonal refresh
New creative + CTA + Formsite widget
Design Designer WordPress / Elementor In Progress Apr 30
07 Services page — updated treatment menu
Reflect 2026 menu across all 6 locations
Content Content WordPress In Progress May 5
Slack Collaboration Protocol #website-updates
💬
#website-updates — Channel Structure
Restructure your Slack channel to replace the informal "To Do" tab with pinned thread protocols.
  • Pin a weekly task digest every Monday
  • Use thread replies — never top-level noise
  • Status emojis: 🔴 blocked · 🟡 in progress · 🟢 done
  • Tag assignees with @mention on every task update
  • Create a pinned "Master Task List" post to replace the To Do tab
🌐
WordPress / Elementor Updates
Protocol for requesting and reviewing website changes through the web team.
  • All requests go into #website-updates with a brief
  • Web dev confirms ticket in thread within 24 hrs
  • Changes pushed to staging first — never live direct
  • You approve staging, then web dev deploys
  • Deploy confirmation posted back in channel
📋
Formsite → Salesforce → Zenoti
Lead flow integrity protocol — any form changes must be tested end-to-end.
  • All form edits require QA test before going live
  • Test with 3+ dummy submissions per change
  • Confirm data in Salesforce and Zenoti before sign-off
  • Tag @dev-team in thread with form change scope
  • Log all API changes in a pinned channel post
🤝
Affiliate / Refersion Updates
Affiliate page and program changes require coordination across web, design, and ops.
  • All affiliate page edits staged and tested on mobile first
  • Refersion embed tested for iOS Safari specifically
  • T&C version changes coordinated with legal review
  • New affiliate onboarded → intake form → Salesforce record
☁️
Salesforce Integration Rules
Website lead-gen integrity depends on clean Salesforce data mapping.
  • Never modify Formsite fields without dev team alignment
  • Salesforce field mapping doc is the single source of truth
  • Every new form = new Salesforce field audit required
  • QA window: 48 hrs post-deployment before go-live sign-off
🏥
Zenoti EMR Sync
Patient booking data from the website must flow cleanly into Zenoti at all locations.
  • Booking CTAs map to correct location Zenoti instance
  • All 6 locations require separate Zenoti routing configs
  • Test per location on any booking flow changes
  • Franchise locations get own booking page + Zenoti link
Recommended Slack Task Post Format — copy and use in #website-updates
Slack

📋 TASK REQUEST — NEUAGE Website

Title: [Short clear task name]
Page / URL: https://www.neuagehealthwellness.com/[page]
Category: [Design · Integration · Content · SEO · Franchise · Affiliate]
Priority: [High · Medium · Low]
Details: [2–3 sentence brief. Include platform context — Formsite, Salesforce, Zenoti, Refersion, etc.]
Assigned to: @webdev / @designer / @devteam
Due date: [YYYY-MM-DD]
Assets ready? [Yes / No — link if yes]
Requires QA? [Yes — Formsite/SF/Zenoti / No]

— Reply in thread with status updates. Use 🔴 🟡 🟢 for quick status reads.
Web Team Rules + Brand Standards Non-Negotiable

A
Brand Standards

  • Brand name: Always written as NEUAGE Health + Wellness — NEUAGE is always all-caps, never "Neuage" or "neuage"
  • Colors: Teal #1abcaa, Aqua #45e0e5, Deep Teal #0d2e2e — no off-brand color usage
  • Typography: Inter (or DM Sans) — never Arial or generic system fonts on published pages
  • Logo usage: White text version on dark backgrounds, dark text version on light — no stretching or recoloring
  • CTA language: "Book a Consultation" not "Book Now" — professional, clinical tone throughout

Development Rules

  • No live deploys without staging approval from the business owner
  • Elementor edits must be made on child theme — never core theme files
  • All form changes require end-to-end QA: Formsite → Salesforce → Zenoti
  • Images: WebP format, max 200KB, descriptive alt text on every image
  • Plugin updates staged and tested before production push — notify in #dev-deploys

#
Slack Channel Protocol

  • #website-updates — all web tasks, requests, and updates go here
  • #design-review — design mockups, Figma links, creative approvals
  • #dev-deploys — deploy notifications, staging links, and go-live confirmations
  • All task updates in thread replies, not top-level posts
  • Weekly digest pinned every Monday 9am — open items, blocked items, completed

📍
Franchise + Expansion Protocol

  • Each new location gets a dedicated landing page before opening
  • Location pages use the Franchise Page Template — no custom builds per location
  • Booking CTA routes to that location's specific Zenoti instance
  • Formsite lead forms use hidden location field to auto-tag in Salesforce
  • New location SEO: Google Business Profile optimized before page goes live